The Ultimate Nexcess Review 2022: Is This Managed WordPress Hosting worth it?

Nexcess Review 2022
4.9

Summary

Nexcess is a part of the Liquid Web group, primarily offers managed WordPress, WooCommerce, and Magento hosting services. They have got an overall good infrastructure in terms of features and servers. Furthermore, their support is just unbelievable which makes it a convenient platform for WordPress-based businesses.

Quality comes at a price. Well, that’s true.

You know, there’s a ton of web hosting companies that differentiate from each other based on the features, pricing, and performance they offer. 

But when it comes to managing your real business (content creation, SEO, digital marketing, and all) you need a web hosting solution that offers much more than the other web hosts, even if you will have to pay a little more. 

That’s where managed web hosting like Nexcess could be the right choice.

So, if you’re looking for a powerful managed WordPress hosting platform that is reliable and ensures top-notch performance then keep reading this Nexcess review to conclude whether it’s the best service for you.

But before that, let’s quickly find out what managed WordPress hosting is all about.

Let’s dive in.

nexcess review
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What is Managed WordPress Hosting?

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Managed Hosting environment can be treated as peace of mind for entrepreneurs. 

Basically, Managed WordPress hosting platform is optimized for WordPress and comes with better speed, security, and overall management. 

It lets you manage your website with ease because when you sign up for a managed WordPress hosting plan, most of the aspects of your website and server are managed by the hosting provider itself that includes;

  • WordPress core, plugins, and themes updates
  • Backups of your website
  • Performance optimization to ensure your website loads fast
  • Server configuration on VPS and Dedicated plans
  • Next-level support when you run into any problems

So, now that you’re aware of the things you will be facilitated with managed WordPress hosting, let’s start exploring what Nexcess has to offer.


Comprehensive Nexcess Review (2022)

Hereby, presenting you with a detailed review of Nexcess included with its overview, features, pricing & plans, speed tests, uptime analysis, pros, cons, and much more.  

Nexcess At a Glance

nexcess intro
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Nexcess is incredible with over 18 Years of Hosting Experience.

Once its own company, it is now a subsidiary of its parent company — Liquid Web. 

Nexcess is specialized in classic shared hosting having simple yet powerful infrastructure. Basically, this platform offers those services which are not covered under the Liquid Web.  

Managed Hosting for WordPress, Magento, and WooCommerce are Nexcess’s flagship offerings.  Apart from that, they also support Drupal, BigCommerce,

Sylius, Craft CMS, ExpressionEngine, Flexible Cloud, Enterprise hosting, and Unmanaged hosting.

All in all, Nexcess is the ultimate destination for all your publishing and online store needs whereas at Liquid Web you will find both VPS and Dedicated servers.

All Nexcess services are available at fairly reasonable prices but not too cheap as compared to the other web hosting companies. 

So, here comes the question — whether you should invest in premium WordPress hosting like Nexcess or not?

That’s why I reviewed the Nexcess in detail, specifically WordPress plans. So, read on to find out if Nexcess’s WordPress plans are a great fit for you.


Product Line

Though Nexcess is known for its managed WordPress and WooCommerce hosting services, they have a vast range of products to offer you which can be divided into three categories.

Content Sites

1. Fully Managed WordPress Hosting: Highly customizable and the most popular solution for content management.

2. Drupal: Highly scalable & configurable platform, ideal for healthcare & educational sites.

3. Craft CMS: Theme-free, simple, secure, and customizable sites.

4. ExpressionEngine: Easy setup, flexible, and a feature-rich content editor.

Ecommerce Stores

5. Fully Managed WooCommerce: Affordable, highly-performant, and easy to scale eCommerce hosting.

6. Fully Managed Magento: Fully featured eCommerce platform that’s built for high-traffic sites.

7. BigCommerce for WordPress: Headless eCommerce that supports high-traffic sites.

8. StoreBuilder by Nexcess: Built-in intelligence creates a unique homepage for your WooCommerce store.

Membership Sites

9. Fully Managed WordPress: Automatic updates with regression testing, unlimited email, free SSL certificates, intuitive auto-scaling, and over 58,000 free plugins.

10. Fully Managed WooCommerce: Limitless customization at an affordable price built on WordPress.

11. ExpressionEngine: Easy setup with out-of-the-box features for LMS sites.

12. Drupal: Highly scalable & configurable platform for subscriber-based sites.

Apart from these, you are also covered with Sylius, Flexible Cloud, Enterprise, and Unmanaged Hosting.

Not only this but custom solutions are also available. So, if you’re working on a complex project, their experts will work with you to build the ideal solution.

All in all, whether you want to create a brand new site or looking for better hosting, they will help you find the right product or customized plan to get you there.


Features

Nexcess has got a couple of extra cool features that will certainly make your life quite easier.

#1 One-Click Staging

Do you love doing experiments with new things in WordPress but don’t want to take any risk on the live site? Nexcess facilitates you to create a “staging” version of your site at one click, where you can experiment with whatever you want.

nexcess staging
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If you like the changes, you can merge the same into your existing site at another click. 

nexcess create staging site
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Staging sites are also helpful to get feedback on new content, design, and features without publishing those changes on the production site.

#2 Stencil Sites

If you don’t know about Stencil sites then let me tell you they can be treated as template sites.

If you’re the one who keeps building sites with the same feature set (theme, plugins, built-in shopping carts, and so on), stencil sites can save you a lot of time. 

nexcess stencil site
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Simply create a new site having all the necessary things, save it as a “stencil site, and from next time use that stencil while creating a new website. 

All in all, Stencil sites are great for designing client sites that are similar functionality-wise.

#3 Cloud Auto Scaling

Every day is not the same. Sometimes your site needs a little more horsepower, right?

Auto Scaling makes it possible to instantly handle more concurrent users.

Quick Note: The first cumulative 24 hours of scaling for your site are free. After that, we will charge $6/hour (billed in 30-minute increments).

#4 NGINX Cloud Accelerator

NGINX accelerates content and application delivery. It is a micro-cache that compresses and stores static content in memory for short periods.

The best thing is that every Necess account comes with the complimentary NGINX Cloud Accelerator.

Not only this but one click Purge Cache is also there to clear cached content from Nginx and/or Varnish to get updated versions from the web server forcefully. This may result in temporary performance degradation on your website.

#5 Visual Comparison

This is another great feature that makes Nexcess one step ahead of its competitors.

Sometimes, updating a plugin can cause inappropriate behavior on your site. At Nexcess, they don’t like you to come to such situations ever, so they perform a visual regression test on key pages of your site.

This means, before you upgrade anything on your live site, they create a copy of the site and take screenshots before and after the plugin update. If anything goes wrong, they hold back the update and let you know.

#6 Free Site Migrations

Though, free migration has become a standard across the industry but still worth mentioning here because nobody likes to import and check every single page to make sure it all works? Well, neither do I.

So, if you have a WordPress site hosted on any other web host and looking forward to moving to Nexcess instead — Nexcess offers free site migrations.


Plans & Pricing

We just saw that Nexcess has a huge variety of products. So, let’s have a quick look at the starting pricing of all the products and after that, we will explore the Managed WordPress hosting plans and their pricing thoroughly.  

Hosting TypeStarting CostSites AllowedSpecial Link
Managed WordPress$19/mo1Get Started
Managed WooCommerce$19/mo1Get Started
Managed Magento$49/mo10Get Started
Cloud Hosting$49/mo10Get Started
Enterprise Hosting$1,499.95/mo
NAGet Started

Nexcess Managed WordPress Hosting Pricing & Plans

There are seven different plans you can choose from which are as follow;

1. Spark: This is the entry-level plan that costs $19 per month. It allows you to host one website with 15GB storage and 2TB bandwidth. 

2. Maker: This plan is available at $79 per month.  Within this plan, you can get up to 5 domain names with 40GB disk space and 3TB bandwidth, 

3. Designer: This is their most popular plan that starts from $109 per month that facilitates you to host up to 10 websites, 60GB storage, and 4TB bandwidth.

4. Builder: This plan is priced at $149 per month where you can host up to 25 domain names with 100GB disk space and 5TB bandwidth.

5. Producer: This plan will cost you $299 per month. In this plan, you are allowed to host up to 50 websites with 300GB storage and 5TB bandwidth.

6. Executive: This plan costs $549 per month, included with up to 100 domain names, 500GB disk space, and 10TB bandwidth.

7. Enterprise: This is the high-end plan which is priced at $999 per month. This plan facilitates you to host up to 250 websites, 800GB storage, and 10TB bandwidth.

PlanPricingSites AllowedStorageBandwidthSpecial Link
Spark$19/mo115 GB2 TBKnow More
Maker$79/mo540 GB3 TBKnow More
Designer$109/mo1060 GB4 TBKnow More
Builder$149/mo25100 GB5 TBKnow More
Producer$299/mo
50300 GB5 TBKnow More
Executive$549/mo100500 GB10 GBKnow More
Enterprise$999/mo250800 GB10 GBKnow More

All plans also come with free WordPress site migrations along with the following features;

  • WordPress Core and Plugin Updates
  • Visual Regression Testing
  • One-Click Staging Site
  • Email Included
  • Free SSL Certificates
  • Daily Backups
  • iThemes Security Pro
  • PHP 7 Compatible
  • Nexcess CDN Included
  • Image Compression
  • Image Lazy Loading

Speed Check

Nexcess servers run on NGINX cache, having eight data centers all over the world and a built-in content delivery network, thus they should be capable of providing optimal speed. 

To find out how fast they are, I signed up for the WordPress Spark plan and performed several tests. Here are the results; 

GTMetrix

This is the first tool I often use to check the speed of any website. 

nexcess gt metrix results
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GTMetrix showed me an LCP of 1.1s. To be very honest, it could have been better. 

Pingdom

nexcess speed check pingdom
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I switched to one another popular tool Pingdom but again results (2.00 sec load time) were disappointing. 

Google Page Insights

To come to a conclusion, I took the help of Google Page Insights which is an ultimate tool to analyze the speed of web pages.

nexcess google page insights desktop
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nexcess google page insights mobile
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And the results are just unbelievable. Freaking 100 scores for both Desktop and Mobile devices. 

Can you believe it? Honestly speaking, I never saw that much good performance prior to Nexcess. 

Let’s go deeper.

Bitcatcha

I checked the speed of my newly hosted site on Nexcess in Bitcatcha which helps you find how fast your website is from ten different locations.

nexcess speed check bitcatcha
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Well, 186 ms server speed, 1.5 sec LCP, 0 ms TBT, and overall A+ performance. What else do you want?


Uptime Analysis

Nexcess claims to offer 99.9% uptime on its hosting services. To analyze their uptime in real time, I headed over to Uptime Robot, and here are the results;

Uptime Robot

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So, it’s true based on my experience as well. 

100% uptime looks impressive, but keep in mind this is just a few days status. 

HRANK

To verify Nexcess uptime, I switched to HRANK further. 

nexcess uptime hrank
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This resulted in 99.98% uptime which is great. 

So, based on the speed checks and uptime analysis, I can say that Nexcess is perfect for WordPress and digital commerce platforms.


Support

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Nexcess’s exceptional support is something that will make you fall in love with this web host.  

Their managed WordPress hosting platform will not only help you run your WordPress site smoothly by doing all of the standard tasks like plugin updates & backups but they also take client support very seriously. 

So, anytime you have a question, you will get a lot of specialized support. Just raise your concern via any medium and then it’s their job to get it fixed anyhow. Furthermore, their team can give you advice & recommendations. 

This kind of support is just invaluable for newbies and growing webmasters.

Here’s how you can contact them 24 hours a day, every day.

Live Chat

This is the fastest and convenient way to connect with their support team. All, you need to hit the chat option which is available on almost every page of their website.

Choose a department (Sales, Support, Billing), enter your name, email address, click start chatting, and you will be attended by an expert immediately.  

nexcess chat support
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Have a look at the conversation above. I was exploring their Cloud hosting services where I got confused about the secondary domains.

So, I raised my question via chat and got an instant response. 

Phone Support

At Nexcess, you’re also covered with 24/7 Telephone Support. So, if you’re the one who loves talking over the phone rather than chatting or emailing, give their support team a call.

Americas: 866-639-2377

Australia: Toll-Free: 1-800-765-472 | International: 1-313-279-0722

United Kingdom: +0-808-196-5715

Email Support

This is probably the most efficient way to get your queries sorted. Just include as much information as you can, including the domain name or IP address, and shoot them an email to support@nexcess.net.

They have also created department-specific email accounts so that your concerns reach the right person in one go.

Here are the details;

Sales: sales@nexcess.net | Billing: billing@nexcess.net  

Abuse: abuse@nexcess.net | Legal: legal@nexcess.net

Social Networking

In addition to the above-mentioned methods, you can also take advantage of Social media that are proven effective. 

Facebook: nexcess | Twitter: @nexcess | LinkedIn: company/nexcess

Quick Note: Nexcess Billing and Sales support are available from Mon – Fri: 9 am – 5 pm EST.

Ticket

Once you become Nexcess’s paid customer, you are also allowed to generate tickets from your dashboard, and again, I found this very helpful.

I was getting an error as: “Something went wrong adding your site name DNS Zone.”

So, I contacted them via chat and they opened an internal ticket with their team to investigate the issue. Here is the conclusion;

nexcess ticket support
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The issue was sorted out and all the conversation was to the point rather than wasting your time with annoying things.

Knowledge Library

Lastly, they have a massive knowledge library for tutorials and how-to materials which is even growing constantly.

nexcess knowledge library
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This library is very well categorized and best suited to those who want to prefer to be more hands-on.


Data Centers

nexcess datacenter
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At Nexcess, you’re covered with eight data centers located around the world that include North America, Europe, and Asia Pacific regions.

  • US Midwest Southfield, MI (us‐midwest‐1) The Heart of Nexcess
  • US Midwest Dearborn, MI (us‐midwest‐1)  Original Facility
  • US West San Jose, CA (us‐west‐1) Neighbor to the World’s Largest Tech Hub
  • US South Miami, FL (us‐south‐1) Along the Backbone of Central and South America
  • UK South Surrey, UK (uk‐south‐1) UK Hub For Innovation and Development
  • UK South West Sussex, UK (uk‐south‐2) The Crossroads of UK Commerce
  • The Netherlands West Amsterdam, NL (nl‐west‐1) One of Europe’s Most Well-Connected Cities
  • Australia South Sydney, NSW (au‐south‐1) Perfect for Oceanian Markets

Each data center location has been chosen by keeping the facts — security, performance, and strategic positioning, in the mind. 

Moreover, all the data centers are PCI compliant and comprised of advanced security, additional redundancies, and a 24/7 support team.


Backups

Most of the web hosts don’t offer backups at all unless you pay them additionally. While others do weekly or monthly backups which are not acceptable if you’re publishing new content to your site on a daily basis. 

So, it’s important to have daily backups included in your hosting plan.

Comparatively, Nexcess facilitates daily backups which are complimentary with all the plans. Thus, you don’t need to pay anything extra apart from the hosting charges.  

nexcess daily backups
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It’s a huge advantage over other web hosts because you will never lose more than 24 hours of your hard work. 

This is one of the reasons why I recommend going with Nexcess. So, back up everything, all the time, and have peace of mind.


Money-Back Guarantee

There’s a 30-Day Money Back Guarantee on web hosting services.

Well, I’m sure that you would love their solutions but if you don’t, they’ll refund your money, no hassles. 

Anytime you get into technical or non-technical issues, you can get connected to their rockstar support team which is available 24/7/365. 

But still, if you’re not 100% satisfied with their products & services, they offer a no-hassle 100% money-back guarantee within the first 30 days of your purchase.

To cancel your services and get refunds, all you need to do is contact their billing department which you can easily do via Chat, Email: billing@nexcess.net, or Phone, and full payment will be refunded within 7-10 business days.


Real Users Ratings

Feedback from the real users can be a deciding factor because all the praise or complaints come from the users who have actually used or are using the Nexcess services.

So, I explored the Nexcess review on TrustPilot and the results are in front of you. 

nexcess trust pilot ratings
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4.2 average ratings. A huge 87% of users found Nexcess services excellent while only 10% of customers thought their services were bad. 

Overall, these are satisfactory stats.


Ease of Use

Getting started with the Nexcess managed WordPress hosting plan is extremely easy.

Whether it’s about buying a plan or managing your account after the final purchase, Nexcess has a minimal learning curve. 

Here’s is how you can do that; 

Step 1: Click here to visit Nexcess official managed WordPress hosting page which may look like this;

nexcess managed wordpress landing page
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Step 2: Scroll down the page and you will be displayed all the listed plans which are as follow;

nexcess managed wordpress plans
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Choose a plan that fits your needs by clicking on the Get Started button.

Step 3: You will be landing on the checkout page where you need to create your profile. 

nexcess managed wordpress checkout
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Step 4: Review your order.

  • Plan terms (monthly or yearly)
  • Select data center location
  • Pick a nickname for your plan
nexcess managed wordpress checkout final
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Finally, enter the billing address, credit card details for payment, and hit on the purchase button.

It’s as simple as that.

The next step is to log in to Client Portal where you’ll also be able to access your dashboard.

nexcess dashboard
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As you can see in the picture above, it’s very clean, 

The company has designed its own control panel which lets you manage your account, billing, DNS, and getting assistance from their 24/7 support team with ease.

It also shows all the activities going on with your account if there are any. Yes, it’s not the cPanel but I have nothing to complain about. 

But that’s not all. There’s a site dashboard through which you can manage your site performance, Email accounts, backups, and much more.

nexcess plan dashboard
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Overall, my experience navigating through their administration panel was mostly smooth and quick. And if you still need any help managing your account, the support staff is always there for you.


Nexcess Pros

  • Staging & Production Sync
  • Developer Tools
  • Email Hosting
  • Instant Backups
  • Full Server Access
  • Stencils for Rapid Site Creation
  • Automatic Plugin Updates
  • Multi-layered Caching
  • Auto Let’s Encrypt Certificate
  • Nexcess Owned Data Centers
  • PHP Optimization

Nexcess Cons

  • Free domain is not included
  • Technical support could be improved as they work only during business hours

FAQs

What is Nexcess?

Nexcess is Liquid Web’s sister company, specializing in managed hosting for WordPress, WooCommerce, and Magento.

What is Liquid Web?

Liquid Web is a hosting company that has been around us since 1997, offers fully managed VPS, Dedicated, and Cloud hosting services built to fit your needs. 

Is Nexcess a Cloud hosting?

Yes, Nexcess is built on cloud infrastructure.

Is Nexcess good?

Nexcess is a beast. It has got some cool features and comes with custom-built technology designed to make every aspect of the digital commerce experience better. That’s why 45,000+ websites trust Nexcess.

How much is Nexcess Web hosting?

Nexcess has a wide range of seven managed WordPress hosting plans, cost vary depending upon the number of sites, storage space, and bandwidth mainly. Its entry-level plan — Spark usually cost you $19/mo included with 1 website, 15GB Storage, and 2TB Bandwidth whereas the most advanced plan — Enterprise will cost you $999/mo that facilitates you to host up to 250 sites with 800GB Storage, and 10TB Bandwidth.

Does Nexcess offer a free trial?

Yes, you can try Nexcess Managed WordPress Hosting free for 14 days even though no credit card is needed. So, there’s no risk involved but all reward.

Is Nexcess WordPress hosting worth buying?

Based on our review, Nexcess WordPress hosting plans are ahead of the competition in terms of features and available at reasonable prices.

What about the Nexcess money-back guarantee?

Yes, a 30-Day money-back guarantee is also included in every plan.


Also Read:

Final Thoughts

That’s all from my side regarding the Nexcess review for 2022.

Is Nexcess a good choice? Well, for me, Nexcess turned out to be a pretty good host, though of course, no web host is perfect. 

If you’re looking forward to starting a WordPress blog, eCommerce website, or large enterprise, Nexcess is definitely an amazing host. 

So, if you don’t want to compromise with your site speed and security while not losing focus on your site or business, get started with Nexcess today and let them take care of everything for you.

Do you still need further help with the Nexcess review? Let me know in the comments below and I’ll help you out.

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